How We Helped
He Developed a CEO Mindset
To transform his firm, Matthew first had to transform himself. Crisp Coach provided the structure, support, and accountability he needed to be a true CEO. “Crisp gave me the courage to become the CEO that the business needed,” Matthew says. “I think I would have gotten there eventually, but 20 years slower. Crisp was the launch pad.”
Guided by his dedicated coach, and immersed in the Crisp ecosystem of other ambitious law firm owners, Matthew learned to lead with confidence. He moved away from making decisions by consensus and moved with certainty, making the hard choices that growth demanded. This shift was about taking calculated risks backed by the experience of a community of experts.
He Grew Market Visibility
With a defined leadership strategy, Matthew turned his focus to marketing. Crisp produced a cinematic Brand Video and a series of Specialty Videos that effectively communicated Elevated Estate Planning’s mission and positioned its attorneys as trusted advocates. These high-quality video assets became the cornerstone of the firm’s digital advertising, managed through Crisp’s Social Stack program.
The campaigns delivered immediate and impressive results, driving a record-high click-through rate of over 1% on Facebook and a 36% lift in video engagement. The firm also secured 35,000 premium placements on YouTube TV, elevating brand awareness across key Washington markets and fueling a boom in organic traffic — including an 83% year-over-year increase in Google impressions.

He Cemented the Firm’s Mission and Values
Through the coaching process, Matthew learned to anchor every business decision in the firm’s core values and mission. This intentional approach built trust and alignment within the team. No longer were decisions made on short-term whims. Instead, every initiative was measured against the firm’s purpose of serving families with integrity.
This clarity became the core of a revitalized culture, where team members felt connected to a larger mission. The firm now hosts over 50 free seminars each year to educate the public and provides legal resources to high school seniors, demonstrating a commitment to community impact.

He Implemented Systems for Operational Excellence
Growth requires a vision and the systems to execute it. Matthew implemented practical frameworks to run the firm more intelligently. He developed a unique KPI tracking system, inspired by card-counting, to link performance dashboards across platforms. This “+1/–1” model allows the firm to determine when to “bet big” on marketing and when to pull back based on operational capacity. This helps prevent demand from outpacing the firm’s ability to deliver exceptional service.
After attending a Crisp AI workshop, Matthew spearheaded AI adoption across the firm. The team now uses AI to automate routine tasks like harvesting legal descriptions from deeds, assisting with research, and improving phone systems. This frees up valuable time for the team to focus on high-impact work.
Where They Are Today
Today, Elevated Estate Planning is a thriving, scalable organization with a mission-driven culture and national recognition for its rapid growth. With 233% revenue growth, a team that has tripled in size, and a strong community presence, the firm is a testament to what is possible with clear vision and strategic execution. Matthew is no longer constrained by his own bandwidth. And he is building a business designed to outlast him.
Matthew’s focus has shifted from the day-to-day operations to the long-term vision. His goals include finalizing the firm’s operational playbook, stress-testing the model with aggressive marketing, and eventually franchising the business. “What excites me most is moving toward a firm that doesn’t depend on me for day-to-day operation,but instead allows me to focus on foreseeing trends, setting strategy, and providing direction.”
What began as a shaky foundation has been rebuilt into an enterprise recognized as one of the fastest-growing in America. With over $5M in annual revenue and 25 staff members across 3.5 offices, Elevated Estate Planning has achieved what once seemed impossible. The firm now employs 6 attorneys and has built the infrastructure needed to serve a significantly expanded client base.
Matthew’s journey shows that with determination and the right guidance, any law firm owner can overcome inherited challenges to build a legacy of impact and success.