The root of any problem is people.problem is people.solution is people.
Get back to doing what you do best.
Investing in skilled staff isn’t just about addressing your immediate problems. It lays a foundation for ongoing growth. So we focus on people who are aligned with your firm’s values and work culture. This way they make a meaningful impact from the first day.
Great employees exist but we often settle far before we ever meet them.
In most cases, law firms have a limited pool of candidates to choose from, especially for specialized roles. So it’s easy to settle for the best candidate among your available options, even if they’re not the ideal fit.
Challenge 1
Time Constraints
Hiring is a lengthy process, especially when it involves multiple rounds of interviews and assessments.
Challenge 2
Pressure to Fill Vacancies
Open positions put stress on existing team members and affect productivity.
Challenge 3
Inadequate Processes
This causes you to settle for candidates who are easy to find or who apply for your role, rather than selecting the best talent.
Avoiding bad hires requires a detailed recruitment and selection processes. You must define your job requirements, seek out diverse candidates, and prioritize long-term fit and potential over short-term expediency.
You’re not competing with other lawyers for top talent.
You’re competing with every company in America.
How the Crisp Talent Acquisition Process Works
You must stand out to compete for the best candidates in today’s expanded recruitment landscape. This requires a strategic approach that showcases your firm as the choice for top-tier talent. Our recruitment strategies position your practice to appeal to A-players and their goals.
We collaborate with you to identify the requirements and responsibilities for your open position. This step is crucial in attracting and evaluating the right talent. Key aspects include:
In-depth analysis to identify your specific hiring needs and role specifications
Clear outlining of responsibilities and non-negotiables for each role
Detailed job descriptions, interview questions, and test assessment development
Criteria setting for candidates, focusing on necessary experience, skills, and core value alignment
Identify and reach potential candidates
We seek out individuals who consistently perform at a high level and offer valuable skill sets. These people are then matched to your Ideal Candidate Profile. Key aspects include:
Methodical process for identifying and attracting ideal candidates
Use of advanced tools and resources for robust candidate search
Thorough vetting of candidates through the Crisp Hiring Funnel to ensure alignment with your ideal candidate profile
Utilization of established assessment tools like Kolbe™, PRINT®, and Wonderlic® for in-depth candidate insights
Targeted Talent Search
Phone Interview
Test Assignment and Wonderlic®
Test Assignment Graded
Kolbe™ and PRINT®
Zoom Interview with Crisp Team
Crisp Recruit Team Lead Approval
References/ Background Check
Candidate Presented
Final Onsite Interview
Assess skills and cultural fit
At this point, you get to assess skills, cultural fit and overall suitability. Individuals who reach this stage have already gone through an extensive interview and assessment process. So you have the essential information needed to make an informed hiring decision.
Key aspects include:
Prepping for final-round interviews.
Meeting your candidates in person.
Completing background and credit checks.
Assisting with offer letters and offer calls.
Integrate and develop your new hires
The purpose of this phase ensures a seamless integration into your law firm. We make sure your new hire understands their role and acquires the skills necessary to perform effectively. Key aspects include:
Development of structured onboarding programs, enhancing early engagement and commitment
Establishment of a progressive training schedule, including 30-, 60-, and 90-day benchmarks for each new hire
Crisp Experience Membership Trial: Comprehensive team training to develop your new hires
Crisp Academy Access: The 24/7 virtual learning platform that includes our proprietary tools library and online courses
The Team You Build Is the Company You Build
Crisp Experience is a tailored training solution for your team — and your one-way ticket to accelerated growth.
This program aligns their individual goals and aspirations with the mission and vision of your organization in order to generate solutions and drive bottom-line results for your law firm.
CUSTOMIZED TRAINING PATHWAYS
Empower your A-players to specialize in their unique abilities and maximize effectiveness in their roles.
WORLD-CLASS FULL-DAY WORKSHOPS
Send your best people to hands-on experiences that will equip them with the latest in their specialty — and the tools they need to positively impact your business.
COMMUNITY, RESOURCES, AND PROGRESS REPORTING
Leaders on your team build relationships with like-minded legal professionals from firms around the country, access Crisp Academy (a vast library of additional educational tools and resources), and keep you in the loop every step of the way.
Customized Training Pathways
Leadership Development
Team members will learn how to motivate their teams, manage conflict, and lead with purpose.
Legal Marketing Mastery
Team members will learn how to build a marketing strategy, create engaging content, and analyze performance data.
Client-Facing Excellence
Team members will learn how to hire A-players, build efficient systems, and manage the firm’s daily operations.
Operational Expertise
Team members will learn how to master the intake process, build strong client relationships, and convert more qualified leads.
Executive Assistant Specialty
Team members will learn how to strategically manage calendars, projects, and executive communications.
The Perfect Match Guarantee
We guarantee you’ll LOVE your new team member. If for any reason they don’t meet your standards in their first 90 days, we’ll find a replacement at no extra charge.
Hire the BEST Not just the best available
Executive Assistant
Operations Manager
Director of Client Experience
Operations Coordinator
Client Experience Manager
Director of IT
IT Specialist
IT Manager
Director of Finance
Accounting Specialist
Accounting Manager
Director of HR / Head of People
Systems Administrator
Data Operations Manager
Chief Operating Officer (COO)
Office Manager
Controller
Chief Technology Officer (CTO)
HR Manager
Director of Operations
Chief Financial Officer (CFO)
Our Results
Law Firm Owner
“Abby stepped into a paralegal manager role where she oversees the operations of our paralegal department—a team that provides essential support to our attorneys in a highly specialized area of law with complex compliance requirements. She assumed leadership right away, put in the effort to master the nuances of our practice, and has exceeded even the high expectations I had coming into the process. She’s taken real ownership of the role and helped solve one of our toughest challenges: supporting top talent who can quickly get up to speed in a dense, complicated area of law, while also supporting our civil rights work.”
Shaun Southworth Founder & CEO
Abby Conine
Hired as Paralegal Manager
A-Player
“The recruiting process went very smoothly and made me feel like the firm truly cared about finding the right person for the role. That gave me a lot of confidence that I would be a strong cultural fit, which in turn made me even more excited about joining. The firm and the role are both a great match for me, and I genuinely love being here.
Since starting, I feel I’ve been able to support the firm during this growth period while also bringing ideas and processes to the table that make our work more seamless. It’s been rewarding to contribute in ways that help the whole team.”
Law Firm Owner
“Joran has been by far the best hire we’ve made at Genesis. Crisp Recruit nailed the fit by understanding my Kolbe and Print profile and finding a Director of Operations whose strengths complement my leadership style. That match has been a game changer—it’s allowed me to fully hand off operations to Joran and get back to focusing on planning new heights for Genesis.”
James Hansen Co-Founder & CEO
Joran Palacio
Hired as Operations Manager
A-Player
“The experience with Crisp Recruit felt extremely thorough, but in a good way! I feel like going through all of the steps really made sure I would fit well for the job and now I’ve been here for over a year with no end in sight! I have really enjoyed working for James and Kevin. They have allowed me to really grow and flourish with all of my ideas, skills, and areas where I can improve. Since joining the firm, I am very proud of the impact that I’ve made being able to really hone in accurate reporting, introduce several key initiatives, and drill-down on KPIs for not just the legal team, but all staff here. All of which, quite frankly, did not exist before I was hired.“
Law Firm Owner
“Crisp Recruit helped us find Jan, our COO, and she has been truly transformational. We’re accomplishing things at our firm that we were never able to before, and I credit our rapid progress to the skilled executive Crisp Recruit brought us. Jan wasn’t even looking for a job, and we never would have discovered someone so perfectly suited on our own. I’m so grateful we partnered with Crisp Recruit.”
Michael Cowen Managing Partner
Jan Duke
Hired as Chief Operations Officer
A-Player
“I have nothing but positive things to say about Crisp Recruit. They obviously did their homework when searching for a candidate as I was not looking for a new role but when the role at CRP was described to me, it sounded like the perfect fit and I was very interested to learn more. The process was thorough, but every step that was taken, I knew was purposeful and tied directly to making the right choice (for both the firm and myself). Now, I am still 100% confident that I made the right decision that day. The role is exactly as it was described to me and I truly feel like I have been able to make a difference!“
Law Firm Owner
“Joe, as our first Director of Operations, has been equally impactful. Crisp helped me understand why this role was so critical, and Joe has ensured our processes run more smoothly, our data gathering is stronger, and that our team can focus on what they do best. He’s brought alignment and clarity to our operations so that the entire firm can move in the same direction. He has helped me through his experience understand my role as CEO given his prior roles.”
Shaun Southworth Founder & CEO
Joe Miraglia
Hired as Director of Operations
A-Player
“The Crisp Recruit process was clear, structured, and supportive, and I always felt like I was working with a true partner who understood the firm and its leadership. The role has been an excellent fit, matching my operational strengths with the firm’s needs while offering a great cultural connection. Since starting, I’ve implemented stronger financial reporting and processes that provide clarity, accountability, and a foundation for sustainable growth.”
Available Only to Crisp Coach Members
Crisp Recruit is reserved exclusively for law firms in the Crisp Coach program.
Need the right people in the right seats—fast?
This program is built for law firm owners who refuse to settle when it comes to hiring and scaling with A-players.
Program availability is limited and enrollment is reserved for firms fully committed to growth. If you’re ready to build a championship team, now’s the time to act. Contact us now to speak with our team.
