The root of any problem is people.problem is people.solution is people.
Get back to doing what you do best.
Investing in skilled staff isn’t just about addressing your immediate problems. It lays a foundation for ongoing growth. So we focus on people who are aligned with your firm’s values and work culture. This way they make a meaningful impact from the first day.
Great employees exist but we often settle far before we ever meet them.
In most cases, law firms have a limited pool of candidates to choose from, especially for specialized roles. So it’s easy to settle for the best candidate among your available options, even if they’re not the ideal fit.
Challenge 1
Time Constraints
Hiring is a lengthy process, especially when it involves multiple rounds of interviews and assessments.
Challenge 2
Pressure to Fill Vacancies
Open positions put stress on existing team members and affect productivity.
Challenge 3
Inadequate Processes
This causes you to settle for candidates who are easy to find or who apply for your role, rather than selecting the best talent.
Avoiding bad hires requires a detailed recruitment and selection processes. You must define your job requirements, seek out diverse candidates, and prioritize long-term fit and potential over short-term expediency.
You’re not competing with other lawyers for top talent.
You’re competing with every company in America.
How the Crisp Talent Acquisition Process Works
You must stand out to compete for the best candidates in today’s expanded recruitment landscape. This requires a strategic approach that showcases your firm as the choice for top-tier talent. Our recruitment strategies position your practice to appeal to A-players and their goals.
We collaborate with you to identify the requirements and responsibilities for your open position. This step is crucial in attracting and evaluating the right talent. Key aspects include:
In-depth analysis to identify your specific hiring needs and role specifications
Clear outlining of responsibilities and non-negotiables for each role
Detailed job descriptions, interview questions, and test assessment development
Criteria setting for candidates, focusing on necessary experience, skills, and core value alignment
Identify and reach potential candidates
We seek out individuals who consistently perform at a high level and offer valuable skill sets. These people are then matched to your Ideal Candiate Profile. Key aspects include:
Methodical process for identifying and attracting ideal candidates
Use of advanced tools and resources for robust candidate search
Thorough vetting of candidates through the Crisp Hiring Funnel to ensure alignment with your ideal candidate profile
Utilization of established assessment tools like Kolbe™, PRINT®, and Wonderlic® for in-depth candidate insights
Targeted Talent Search
Phone Interview
Test Assignment and Wonderlic®
Test Assignment Graded
Kolbe™ and PRINT®
Zoom Interview with Crisp Team
Crisp Recruit Team Lead Approval
References/ Background Check
Candidate Presented
Final Onsite Interview
Assess skills and cultural fit
At this point, you get to assess skills, cultural fit and overall suitability. Individuals who reach this stage have already gone through an extensive interview and assessment process. So you have the essential information needed to make an informed hiring decision.
Key aspects include:
Prepping for final-round interviews.
Meeting your candidates in person.
Completing background and credit checks.
Assisting with offer letters and offer calls.
Integrate and develop your new hires
The purpose of this phase ensures a seamless integration into your law firm. We make sure your new hire understands their role and acquires the skills necessary to perform effectively. Key aspects include:
Development of structured onboarding programs, enhancing early engagement and commitment
Establishment of a progressive training schedule, including 30-, 60-, and 90-day benchmarks for each new hire
Crisp Experience Membership Trial: Comprehensive team training to develop your new hires
Crisp Academy Access: The 24/7 virtual learning platform that includes our proprietary tools library and online courses
The Team You Build Is the Company You Build
Crisp Experience is a tailored training solution for your team — and your one-way ticket to accelerated growth.
This program aligns their individual goals and aspirations with the mission and vision of your organization in order to generate solutions and drive bottom-line results for your law firm.
CUSTOMIZED TRAINING PATHWAYS
Empower your A-players to specialize in their unique abilities and maximize effectiveness in their roles.
WORLD-CLASS FULL-DAY WORKSHOPS
Send your best people to hands-on experiences that will equip them with the latest in their specialty — and the tools they need to positively impact your business.
COMMUNITY, RESOURCES, AND PROGRESS REPORTING
Leaders on your team build relationships with like-minded legal professionals from firms around the country, access Crisp Academy (a vast library of additional educational tools and resources), and keep you in the loop every step of the way.
Customized Training Pathways
Legal Marketing Mastery
Ideal for anyone involved in marketing in your firm!
You learn:
Branding
Social Media
Content Creation
Marketing Strategy
Client-Facing Excellence
Taught in partnership with the Ritz-Carlton!
You learn:
Intake Best Practices
Client Conversion Tools
Client Experience
Client Engagement
Operational Expertise
Ideal for anyone working with people development or talent acquisition in your firm!
You learn:
Hiring & Training
Company Culture
Team Alignment & Engagement
Office Management
Executive Assistant Specialty
A necessity for your right hand in the firm!
You learn:
Calendar Optimization
Effective System Development
Communication Management
Strategic Assistance & Support
The Perfect Match Guarantee
We guarantee you’ll LOVE your new team member. If for any reason they don’t meet your standards in their first 90 days, we’ll find a replacement at no extra charge.
Hire the BEST Not just the best available
Executive Assistant
Operations Manager
Director of Client Experience
Operations Coordinator
Client Experience Manager
Director of IT
IT Specialist
IT Manager
Director of Finance
Accounting Specialist
Accounting Manager
Director of HR / Head of People
Systems Administrator
Data Operations Manager
Chief Operating Officer (COO)
Office Manager
Controller
Chief Technology Officer (CTO)
HR Manager
Director of Operations
Chief Financial Officer (CFO)
Our Results
Alexander Shunnarah Trial Attorneys
Law Firm Owner
“Managing a team of hundreds of people comes with so much stress and drama. I was taking every problem home with me. Hiring Shae as our Head of People gave me the freedom to no longer worry about people issues and instead focus on the future.”
Alexander Shunnarah Founder & CEO
Shae Harris Hired as Head of People
A-Player
“The recruiting process was extremely structured. The recruiter explained everything clearly and was always responsive. I came in knowing that this role was a perfect fit for me and I was able to make a difference from the moment I started. They really set me up for success.”
Available to Crisp Coach Members
Crisp Recruit is currently only available for law firms in the Crisp Coach program.
Ready to accelerate your growth?
With limited seats and an exceptional caliber of growth-minded law firms, we are extremely selective about who we allow to join.
To inquire about availability and discuss this program with our team, contact us now.
