Crisp Game Changers Summit 2019: Meet Chris Voss

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chris voss

Much like the inaugural Crisp Summit, the second annual Crisp Game Changers Summit is sure to — you guessed it — change the game.

So while pretty much everything about the second event will be even bigger and better than the first, we wanted to keep a few things the same. That’s why we’re bringing back a familiar face – Chris Voss, who was a featured speaker at last November’s event and was a standout crowd favorite.

Sure, you might be wondering, “Why bring back someone who already spoke at your event?”

It’s a valid question. But this September, Chris isn’t doing the same old song and dance – he’s taking to the stage to educate you on advanced negotiation strategies the general public isn’t privy to. Consider it “Advanced Negotiation and Persuasion for Law Firm Owners”.

He’ll be sharing the key strategies you need to take emotional intelligence and intuition to the next level in order to gain a competitive edge in your business.

The thing is, life is a series of negotiations you should be prepared for, and your business is no different. If you want to build a game changing law firm, you need to know how to negotiate – whether it’s with your clients, your adversaries, or even your employees.

By joining us this September, you’ll have the opportunity to see Chris get back on stage and uncover the counterintuitive tactics and strategies you too can use to become more persuasive in both your professional and personal life.

But we’re getting ahead of ourselves.

Who is Chris Voss, anyway?

Chris Voss is a former lead FBI international kidnapping negotiator, professor, and best-selling author.

Before venturing into the world of high-stakes negotiation, he found himself in a number of roles that required immense emotional intelligence and intuition. He began his career working for a suicide prevention hotline, which taught him how to emotionally connect with the person on the other end of the line.

From there, he became a cop (earning an Attorney General’s Excellence in Law Enforcement Award) and eventually landed the coveted position of lead FBI international kidnapping negotiator.

He’s represented the US Government in numerous high profile hostage negotiations, served on the Joint Terrorist Task Force, and of course, served as the nation’s lead FBI International Kidnapping Negotiator.

During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris has to know how to read people — people he probably doesn’t even see. This ability carries over into the business world as he has established himself as an expert deal-maker.

Apart from being one of the best negotiators in the FBI, Chris is a business owner himself. The Black Swan Group is a wildly successful consulting firm that aims to teach business owners — and driven individuals — the art of making tough negotiations.

Here are some of the negotiation services they specialize in:

  • How to influence others and affect meaningful change in your business interactions
  • Specific skills and communication techniques to influence your counterpart based on their negotiator type
  • Negotiating without bargaining and avoiding meet in the middle pricing
  • How to embrace the value of saying “no” while maintaining a positive relationship for future business

By teaching the art of negotiation through the lens of hostage release, The Black Swan Group has something you can’t find anywhere else: first-hand experience in high-stakes, high-pressure negotiation, which gives their clients an absolutely tremendous competitive edge.

Basically, we like to think of him as a master puppeteer, able to get people to do whatever he wants due to his innate abilities to read people, their instinctive responses, and predict how they’ll react in specific situations. And he can help you by teaching you how to never be on the losing end of a conversation and get the results that you want and your clients deserve.

We should mention that he’s also the best-selling author of Never Split the Difference, which details immediately actionable ways for you to begin influencing the behaviors of the people you’re working with — and getting the results you want.

“Over the years I had picked up skills, tactics, and a whole approach to human interaction that had not just helped me save lives but, as I recognize now looking back, had also begun to transform my own life. My years of negotiating had infused into everything from how I dealt with customer service reps to my parenting style.”

Chris Voss – Never Split the Difference

So how do you, a modern law firm owner, fit into this equation? Simple. You want to get people to listen to you. You want to be able to have effective conversations with clients, colleagues, and even your adversaries in the courtroom. Trial lawyers have to be able to sway a jury, right? Let Chris show you the most effective ways to influence those around you, and never lose a case. Even if you don’t go to trial, Chris will be able to share tactics that can apply to virtually every aspect of running a law firm. So whether you’re communicating with your employees, a potential client, or an insurance giant, you’ll have the tools necessary to steer the conversation in the right direction.

Join us this September at the Crisp Game Changers Summit 2, where you’ll learn the tools of Chris’ trade and so much more.

Remember, Chris only scratched the surface of negotiation tactics at last November’s Summit. So join us this September to uncover the unique, actionable strategies you can leverage to become a master of negotiation and persuasion.

You can learn more about some of our other featured speakers below!