Episode 434 — AMMA — Unconditional Love and Other Business Disasters
Confusing great culture with unconditional acceptance is one of the fastest ways to destroy a business.
In this episode of The Game Changing Attorney Podcast, Michael and Jessica Mogill challenge the belief that accountability and close relationships can’t coexist. The conversation begins with Michael reflecting on Steve Wynn’s philosophy of creativity and how it applies to standing out in saturated markets, then shifts into three critical questions about culture, accountability, and performance. From diagnosing silent culture problems to justifying special privileges for top performers, this episode tackles the hard truths that most leaders avoid. The tightest cultures are built on standards, not sentiment.
Here’s what you’ll learn:
- Why creativity is not about invention but about creating contrast between expectation and reality
- How to maintain accountability and culture simultaneously without confusing the two
- Why special talent deserves special privileges and how to defend that to your team
Unconditional love has no place in business. Unconditional standards do.
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Show Notes:
Creativity is the clash between what is and what could be. “You have a thesis, which is an idea. And then you have an antithesis, which is the opposite of a thesis. And the idea of what people associate with creativity is the clash between those two.”
Being different beats being better. “It’s sometimes more important to be different than it is to be better, especially when you’re in a very saturated market where consumers view legal services as a commodity.”
Same behaviors produce the same results. “If you do the same things that everybody else does, why would you expect drastically different results from everybody else who does those same things?”
Exceptional people get exceptions. “If somebody is going above and beyond and is kicking ass, of course, you get special privileges. If you don’t miss your targets for ten years, you can do what you want.”
Connect with Michael
- Text directly at 404-531-7691
